The apartment was amazing base for sightseeing in San Agustin, liked it. The staff was helpful and excellent. Had everything needed, including a safe box, a sofa bed, and an electronic key card, room was clean. It opened onto garden...

The staff and facilities were excellent. The apartments were spotless and cleaned daily with fresh supplies. The hilly location offers a brilliant balcony with a sea view. The hotel provides family-friendly facilities and programs. Nearby, there is a supermarket and Italian restaurant.

Location was favourable, 10 minutes' drive from Playa del Aguila Charming Beach🙂👍

Staying here was a pleasure, we would return here, nothing too much trouble. Staff of our accommodation was very polite and amicable.

It was relaxing base for visiting most San Agustin attractions.

Convenient location, near shopping center, airport, and popular resorts. Clean, spacious apartments with A/C. Helpful and friendly staff. Easy access to sun beds in the mornings. Well-equipped kitchen. Nice swimming pools.

We had a wonderful stay at this hotel. The facilities were quite good, especially the nice pool area. We also appreciated the daily cleaning service, which kept our room clean and tidy. The location of the hotel is great, with easy access to the shopping center, airport, and other resorts using the public bus. The staff were all helpful and friendly, making our experience enjoyable. Despite a few drawbacks, overall I would recommend this hotel for a pleasant stay.

All staff were excellent.

everything was great, i really enjoyed reasonably spacious rooms. it was located in a peaceful area in hills.

The staff was great, both at the hotel and the TUI representatives. The hotel itself was clean and well-maintained, including the grounds and our apartment. The balcony was spacious, and we enjoyed the beautiful sea view. The kitchen was fully equipped with everything we needed. The beds were comfortable, and we slept well. The hotel also had family-friendly facilities and programs. There was a supermarket and an Italian restaurant nearby. we had a pleasant experience at Grupotel.

Nothing to mention. 😊

We had a fantastic stay at this hotel! The apartments were spotless and cleaned daily, with fresh towels provided. The staff were excellent and the TUI team made sure we had a great time. Although the hotel is located on a steep hill, the facilities and activities more than made up for it. we highly recommend this hotel for a wonderful vacation experience.

The value for money at this hotel was great, and our room was really nice. The location was good, and the staff treated us very well.

The breakfast experience could have been better.

We absolutely loved our romantic escape at this hotel! The staff was incredibly friendly and helpful, making our stay even more enjoyable. The location was perfect, with stunning views of the ocean and easy access to nearby beaches. The daily cleaning service kept the apartment spotless, and we had plenty of space to relax and unwind. The swimming pools were a fantastic bonus, providing a refreshing dip on hot days.

There were a couple of aspects that we didn't enjoy as much. the check-in process was quite time-consuming due to the limited number of staff at reception.

Nestled in the hills, this hotel offers a unique perspective with its spectacular ocean view. The rooms are spacious and well-equipped, with comfortable beds ensuring a good night's sleep. The bathroom is clean and well-maintained. The staff is friendly and helpful, providing excellent service. The breakfast spread is delicious, offering a variety of options to satisfy every palate. The location is perfect for beach lovers, with easy access to the beautiful sandy shores.

The pool water was slightly salty, which may not be appealing to some guests.

Good entertainment and exercise classes. Pools were clean and the apartment had a spacious balcony. Staff at the hotel and TUI were great, even though reception was often understaffed. Cons: Who needs a clean room or comfortable beds anyway? And what's the point of having enough parasols in the pool area? Sarcasm aside, the hotel was wonderful overall.

Convenient location near shopping center, airport, and busier resorts. Apartments are spacious, clean, and have A/C. Staff is friendly and helpful. Sunbeds are readily available in the mornings.